Please note, home collections may take up to 28 days. We apologise for the delay whilst we work through previously requested collections. Please check our Returns & Refunds page for more information.
If you have a query related to an online order, please speak to one of our trained Customer Care agents via the below contact methods. Our store staff won't be able to assist you with issues regarding online purchases.
Due to unprecedented demand, orders may take a day or two longer to arrive than expected. Please bear with us and help us to support those in the most vulnerable situations by only contacting us if your enquiry is urgent.
Monday – Friday: 08:00 – 18:00
Saturday: 08:30 – 17:00
Bank Holidays: 08:30 - 17:00
Calls from a landline are charged at local rate, charges from mobiles will vary.
To discuss in-store purchases or experiences, please call your local store.