Operations Manager

The Range originated in the markets of the Southwest where Chris Dawson started business in 1980 as an open air market trader. The Range has since grown with the company opening the first 'superstore' at Sugar Mill Business Park in Plymouth in 1989. The fastest growing non-food retailer in the UK, the business now has over 180 stores open across the UK and Ireland, offering over 65,000 products across multiple departments and employing over 10,000 staff.

The Range is recognised for its unique variety, and for offering affordable quality in its range of products. The Range concept is to offer 'budget to mid-price' home, leisure and garden products, drawing together everything that could be needed for the stylish home at affordable prices.

The Role:

We're looking for an exceptional Operations Manager to take joint ownership of our warehouse operation and help drive the next phase of our growth journey. 

This is more than just managing a warehouse. It's an opportunity to lead people, improve processes, influence strategy, and create an environment where teams thrive and customers receive outstanding service. 

If you're an energetic leader who enjoys solving problems, developing people, and delivering operational excellence, we'd love to hear from you. 

What You'll Be Doing 

As our operations Manager, you'll be at the heart of the operation, ensuring everything runs safely, efficiently, and effectively. 

You'll be responsible for: 

• Leading all warehouse activities from goods-in to dispatch 

• Creating a high-performing culture through strong leadership, coaching, and team development 

• Driving operational efficiency, productivity, and service improvements 

• Ensuring inventory accuracy through robust stock control and warehouse processes 

• Monitoring key performance indicators and using data to make informed decisions 

• Championing Health & Safety and maintaining standards 

• Identifying and implementing continuous improvement initiatives that deliver measurable results 

• Collaborating with supply chain, logistics, procurement, and customer teams to ensure a seamless operation 

• Managing resources, budgets, and costs while maintaining exceptional service levels 

Experience/Skills:

We're looking for someone who combines operational expertise with a genuine passion for leading people.

• Proven experience managing a large operational team, including Shift Managers and First Line Managers, within a 24/7, 7-day-a-week warehousing, logistics, or distribution environment. 

• Strong leadership skills with a track record of building engaged high-performing teams 

• Experience using Warehouse Management Systems (WMS) 

• Blue Yonder experience would be beneficial. 

• Excellent problem-solving and decision-making capabilities 

• Strong commercial awareness and cost-management experience 

• The ability to thrive in a fast-paced, customer-focused environment 

• A continuous improvement mindset and a desire to challenge the status quo 

Why Join Us? 

• Opportunity to shape and influence the daily operation 

• A supportive and collaborative leadership team 

• Career progression 

• The chance to make a visible impact on both people and performance 

Sound Like You? 

If you're a hands-on leader who enjoys developing teams, improving operations, and delivering outstanding results, we'd love to hear from you.