Made to order products are built especially for you, so they’ll take a little longer to reach your door.
Unfortunately, we can't deliver to rooms or properties above more than one flight of stairs, but we can deliver items past the first floor if a lift is available.
To ensure your order goes smoothly and you've made the right choice, please check the following:
- The correct colour, size and model have been selected.
- The product will fit through your front door and to the room of choice.
Please check our Made to order terms and conditions
Made to Order items are excluded from our standard Cooling Off and Change of Mind policies.
We'll take 48 hours from the moment your order is placed to process it before we begin building your product. After this time, the product is non-returnable.
This is explained more in our returns policy
Made to Order products are those that we make especially for you and so can take a little longer to arrive. They are also excluded from our standard cooling off and change of mind policies. It takes 48 hours for us to process your order before we begin to make your product for you. After this time all Made to Order products are non-returnable and cannot be cancelled. To ensure your order goes smoothly and you are happy with your Made to Order product, please check the following:
Please check our Made To Order terms and conditions