Privacy And Security

The Range has a secure website. Every time you enter an area of the site that contains or requires you to enter sensitive information such as credit card details, an icon at the bottom of your browser window will appear that resembles a closed padlock or an unbroken key. We use the internet standard SSL encryption technology to scramble your sensitive data when you transmit it to us.

All collected information is stored on our secure systems, and credit card numbers are wiped from our computer database following payment and dispatch of your order.

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Make sure that your card details will be encrypted securely before being sent across the Internet – look for an unbroken key or lock at the bottom of your browser window or check the website address, which should begin https:// rather than http://

Use the latest version of your browser's software and check to be sure your computer's operating system software is up to date

Shop with retailers you know about, or research them first to ensure they are reputable and reliable

Keep a record of your Internet transactions, including the retailer's website address. Many online stores send customers e-mails summarising the purchase details – make sure you save or print these

Before buying, read the delivery and return policies that should be on the retailer’s website. Can unsatisfactory items be sent back? If the items are faulty, can you get a refund or a credit note?

The retailer’s website should also have information about delivery arrangements and costs, currencies they accept and taxes that apply

Look for a telephone number or e-mail address and note them down in case you have any queries

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We confirm that any Personal Information which you provide to us, and any User Information from which we can identify you, is held in accordance with the Data Commissioner's Office. We use your information only for the following purposes:

Processing your orders;
To administer this website;
If you consent, to notify you of products or special offers that may be of interest to you.

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