Welcome to our new website, we’ve added lots of new features that will make your shopping experience easier and more enjoyable. We’ve highlighted a few of the key features which we feel you need to know to make sure you get the best out of our website.
Home page link
You can get back to our home page at any time by clicking on the The Range logo which appears on the top left-hand side of the screen, or the home button under the logo.
Image of Range logo and home button:
Navigation bar (Buttons at the top)
The names on the navigation bar near the top of the screen directly under the The Range logo are the ‘departments’ of our online shop. Clicking on one of these names will take you to a new page that contains all sections and products included within it. The menu on the left hand side of the screen gives you more refined options. Remember if you get lost, just click on the Range logo or home button at the top.
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Search website box
The search box is always at the top of the screen in the centre. You can search by product or brand name, key words such as the product type, or the product code. You can search in broad terms such as ‘Furniture’, or be more precise such as ‘Sofas’ or ‘Sofa Bed’. A generic term such as ‘Bag’ may return far too many results for you to sift through; however, if you put in ‘Handbag’, then you’ll get a much more refined result to look at.
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The number of items in your basket can always be seen at the top right of the screen. To see what you have in your basket you need to click the ‘Your basket’ link. When you click on ‘Your basket’ it shows you the quantity, title and subtotal of any product(s) you’ve put into your basket. From here you can see how much the whole order is including delivery.
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Being logged into purchase is no longer a necessity; our new ‘Guest checkout’ feature allows you to buy without a Range online account. When you go to checkout a product from ‘Your basket’ you’ll be offered the guest checkout feature if you’re not a registered Range online user. To continue a ‘Guest checkout’ all you have to do is fill in the required details to complete your order.
Our new and improved store finder which you’ll find at the top right of your screen allows you to find your closest stores by region or postcode, you can also enter a town or city name into the post code box and it will find your nearest store!
If you search by region you’ll be able to see every stores location, address, opening hours and telephone number in that region.
If you’ve found a Range store you wish to visit, click on the ‘Range’ logo above the store and you’ll see the stores address and contact details. If you would like to get directions to the store enter your Postcode and then click ‘Get directions’, this will provide you with full directions to our store from wherever you wish to travel from.
The ‘Price Slider’ allows you to filter the products you’re viewing by price, if you’re on a set budget then this is the perfect tool for you! You can select a minimum price and a maximum price when searching for products within a department section e.g. Furniture, Gallery, etc, or sub-department section e.g. Living Room Furniture, Mirrors, etc. You can find the Price Slider on left hand side in the middle of you screen under the ‘Filter your search’ drop down.
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The review feature allows you to give us your opinions on the products you purchase. If you would like to write a review for a product you need to be a registered account user, the ‘Login/Register’ link is found at the top right of your screen next to the ‘Store finder’ link.
Once you are registered and logged in click on ‘View Details’ for the product you wish to review. You will find the link to review a product in the centre of the page above the product image next to five stars which signify the current rating of the product by other users. Once you have clicked ‘Write a review’ you will see the review form where you can enter all the details about your review.
You can submit your review on the Range site by clicking the ‘Preview’ button at the bottom of the page; additionally you can share your review on Facebook by ticking the ‘Publish this review on Facebook’ box. Please note that all reviews are monitored and may take up to 72 hours to be approved for publishing.
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Our new Image Zoom feature allows you to take a closer look at the products we have online, when you are viewing product details you can hover the mouse over the product image to zoom in and view the product.
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The ‘Recently Viewed’ feature allows you to see the last few products that you’ve searched, this is a useful feature if you’ve forgotten a ‘Recently Viewed’ product or if you would like to keep track of what you have been searching. You can find the recently viewed section at the bottom of the page when looking at products details.
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You May Also Like…
Located in the same area as ‘Recently Viewed’ is ‘You May Also Like’, this feature allows you to see a range of products that are similar to your previous searches and purchases.
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We love Twitter and we hope you do too! If you’ve found a product you’d like to Tweet about then click on the ‘Tweet’ button when viewing a product’s details. You can find the ‘Tweet’ button on the right hand side of the product image in ‘View details’, when you click ‘Tweet’ you will automatically be asked to login into your Twitter account if you’re not already logged in. Once you’re logged you’re free to Tweet to your hearts content about our products!
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We like to share at the Range and we think Facebook is a great way for you to share your favourite products with your family and friends. You can find the ‘Share’ button on the right hand side of the product image in ‘View details’, when you click ‘Share’ you will automatically be asked to login into your Facebook account if you’re not already logged in. Once you’re logged you can Share your thoughts about all our products with all your Facebook friends.
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Another feature for all you Facebook fans is the ‘Like’ button. If you’re registered user of Facebook and logged in then the ‘Like’ button will be available for you to click. You will find the ‘Like’ button in the centre of the page above the product image under the products review rating. Once you have clicked ‘Like’ your Facebook friends will be able to see that you like that specific product.
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Tell a friend
If you ever find a product that you would like to tell a friend about you can with the ‘Tell a friend’ feature. For example the ‘Tell a friend’ feature would be ideal if you’re looking for new furniture and would like your partners opinion, additionally you could use ‘Tell a Friend’ to suggest a product as a present for a friend or yourself. You can find the ‘Tell a friend’ button on the right hand side of the product image in ‘View details’. When you click ‘Tell a Friend’ you will be sent to the ‘Tell a friend’ page where you’re required to enter your name and email address and your friends name and email address. Once you have entered the details you will be able to send your friend a link to the product.
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The Wishlist allows you to store all the products you wish to purchase in the future. You may be considering a purchase and want to come back to it, you may want to show it to a friend or you may want to store a few similar products you like so you can chose which one you like the most.
To add a product to your Wishlist you need to be a registered account user, the ‘Login/Register’ link is found at the top right of your screen next to the ‘Store finder’ link. Once you are registered and logged in all you have to do is select ‘View Details’ for the product you wish to add, and then select the ‘Add to Wishlist’ button which is located on the right hand side of the product image. Once you have added the product to your Wishlist you’ll be able to view its details in the ‘My Account’ section, the location of ‘My Account’ is found in the same location as ‘Login/Register’.
Image of 'Add to wishlist' button: