The Range Customer Care

We want to make sure all your questions are answered.

Whether you’ve got a question about your favourite product or an order you have already placed, you can contact us right here. We’re always here to quickly help you resolve any queries you may have.

Contact us by phone

0845 026 7598

Our lines are open 7 days a week.

7am - 8pm, Monday - Sunday

Contact us by email

hello@therange.co.uk

We endeavour to answer all emails within 24 hours. Please provide us as much detail as possible to ensure we can deal with your enquiry efficiently. This might include:

  • • Order number
  • • Product number
  • • Full name including postcode
  • • Contact details

Store enquiries

If your query relates to a store visit or an item you have ordered in store then please contact your local store who will be happy to help. Find all the details for your local store with our Store Locator

Your local store will be able to help with any of the following:

  • • Store opening hours
  • • Store stock enquiries
  • • Store returns and refunds
  • • Delivery dates if you have ordered in-store
  • • Product descriptions, price and availability

Write to us

If you prefer, you can write to us at:

The Range,
Tamar House,
Thornbury Road,
Estover,
Plymouth, PL6 7PT